Author

Chad Storlie

Chad Storlie is the author of two books: Combat Leader to Corporate Leader and Battlefield to Business Success. Chad’s brand message is that organizations and individuals need to translate and apply military skills to business because they immediately produce results and are cost effective. Chad is a retired U.S. Army Special Forces Lieutenant Colonel with 20-plus years of active and reserve service in infantry, Special Forces and joint headquarters units. He served in Iraq, Bosnia, Korea and throughout the U.S. He was awarded the Bronze Star, the Combat Infantry Badge, the Meritorious Service Medal, the Special Forces Tab and the Ranger Tab.  Chad is an adjunct lecturer of marketing at the University of Minnesota, Carlson School of Management. In addition to teaching, he is a mid-level marketing executive and has worked in marketing and sales roles for various companies, including General Electric, Comcast, Union Pacific and USAA. He has been published over 350 different articles in over 180 separate publications. He has a BA from Northwestern University and an MBA from Georgetown University.   Website :  www.CombatToCorporate.com          

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News October 30, 2018 Chad Storlie
Digital technology drives excellent customer experience
The challenge racing across businesses today is how to improve, scale and sustain an excellent customer experience (CX). CX is the sum of all the customer's interactions, good, bad or indifferent, with a company's products, services and other support services that the customer encounters in their pre-, during and post-purchase activities.