When it rains, it pours

One weekend when I was in college, I went to visit my then girlfriend—now wife of 22 years. While returning home on a rural stretch of road, I inadvertently drove into the path of an oncoming pickup truck at a two-way intersection and caused a moderately bad wreck in which, thankfully, no one was seriously injured. Unfortunately for me, I received several citations because it was my fault.

As I sat nervously in the state trooper’s car waiting for him to write up everything, he politely made a comment I’ll never forget: “Well, Mr. Jennings, when it rains, it pours, doesn’t it?” He was right and knew the accident would be an expensive lesson for a college kid, although not an insurmountable obstacle. His simple, truthful words had impact.

Recently, the trooper’s words rang aloud once again during a tumultuous 2-week stretch at our shop, when, if something could go wrong, it did. Thankfully this didn’t include work-related injuries, but it was an unexpected series of events that was tough to deal with. The events tested my ability to manage the shop and still go home and smile to the wife and kids, do my family chores and read insightful business material, among many other responsibilities.

It started when a production manager was suddenly out for a week with a kidney stone. Then two employees who are brothers were placed on medical leave so one could donate a kidney to the other. Two production machines were down for repairs, causing us to fall behind schedule, a key mill machinist was terminated, a server crashed and disrupted our operation, and sales levels were inconsistent to boot. Add my dad—our retired CEO—who was happily traveling with no knowledge of this stuff, but still was calling for regular updates. It was a stressful mess.