Mazak Corp. continues expanding its customer support network

FLORENCE, Ky. – In line with its on-going dedication to customer support, Mazak will open a new Florida Technical Center centrally located in the Orlando area to serve manufacturers of all sizes throughout the state, including Florida’s “space coast,” Tampa and Jacksonville regions. The new facility will provide local and immediate access to demonstrations of the latest in advanced manufacturing technologies along with sales, service, application and training support.

With an expected third-quarter 2019 grand opening date, the new Florida facility comes soon after a new recently added Mazak Technical Center in the San Francisco Bay/Silicon Valley Area. Both the Florida and San Francisco facilities join Mazak’s continually expanding, wide-reaching network of Technology Centers and Technical Centers dedicated to localized training and education of customers on the continually changing manufacturing technologies available to them.

For Florida manufacturers in the aerospace, medical, high-tech and other industries, the new Technical Center will serve as a source for the tools and knowledge needed to not only increase the output of their existing workforces but also help shorten the learning curve for new lesser-skilled employees, getting them up to speed faster. Florida customers will also gain the higher production capabilities of Mazak’s broad range of machine tools and automation along with the benefits of the company’s CNC control technology.

“Our Technology Centers and Technical Centers are designed with customer success in mind and are built around the various manufacturing needs of each region,” said Dave Kennedy, general manager of Mazak’s Southeast Technology Center located in nearby Suwanee, Georgia. “Customers not only want innovative machine technology, but also a partner that is close by that will work with them and provide the means to help overcome all their manufacturing challenges whether technology, application or training related.”

According to Perry Leonor, Mazak sales manager for Florida, the new Florida facility – in addition to its on-going training and learning opportunities – will allow manufacturers to experience live real-world demonstrations of Mazak’s most advanced technologies. These include the extremely user-friendly MAZATROL Smooth CNC that allows for both conversational and EIA/ISO programming, HYBRID Multi-Tasking Machines for complete part processing and PALLETECH Automated Cells for lights-out production.

Perry added that the Florida facility will also function as a collaborative education location where Mazak partners for tooling, accessories and digital technologies can also conduct presentations on an ongoing basis to enhance the support available to customers.