MSC Industrial Supply Co., Melville, N.Y., has received ISO (International Organization for Standardization) 9001:2008 certification for its largest customer fulfillment centers (CFC) in the U.S. According to the company, this achievement demonstrates MSC's commitment to high-quality standards, continual improvement and customer satisfaction. ISO 9001:2008 certification is awarded to organizations meeting specific requirements for assuring quality in the services and products they supply.
"We are excited to have achieved the ISO 9001:2008 certification for our largest customer fulfillment centers," said Doug Jones, executive vice president and chief supply chain officer at MSC. "Our team continuously seeks opportunities to improve the quality of the solutions and services we provide to our customers, and this certification underscores our ability to do just that."
The ISO 9001:2008 quality management system standard was developed and published by the International Organization for Standardization (ISO) and establishes criteria for an effective quality management system for manufacturing and service companies. Key focus areas of ISO 9001:2008 include customer satisfaction assurance, enhanced efficiencies and establishing processes for consistent improvement.
Related Glossary Terms
- centers
centers
Cone-shaped pins that support a workpiece by one or two ends during machining. The centers fit into holes drilled in the workpiece ends. Centers that turn with the workpiece are called “live” centers; those that do not are called “dead” centers.
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