Big Kaiser launches online customer chat

Author Cutting Tool Engineering

Published

January 13, 2021 - 10:15am

New feature allows website visitors to chat live with company experts.

Big Kaiser Precision Tooling in Hoffman Estates, Illinois, launched a LiveChat feature on its Website, www.BIGKAISER.com, to help current and future customers with their inquiries.

No matter which Website page a customer is on, they can connect directly and instantly with one of the company’s agents in just a few clicks. Agents will be available during normal business hours and customers can leave a message after hours for help with questions on topics such as:

Application support
Tool presetting
Pricing and availability
Order status
Equipment maintenance

Users can save a transcript of their chat for future reference. The chat feature appears on the lower right of any page on BIGKAISER.com.

For more information, contact Big Kaiser at 224-770-2999 or visit www.us.bigkaiser.com.

INDUSTRY NEWS

U.S. companies continue robotic integration

07/03/2024

U.S. companies continue to invest in robots, even as the world set a record with 3.9 million operational robots in 2022.

AP&T building an accessibility-adapted production line

06/24/2024

GEDIA Automotive has ordered an accessibility-adapted press-hardening line from AP&T. The adaptation means that the line will be designed to enable staff with physical disabilities to monitor and…

Sandvik Coromant expands South Carolina carbide operations

06/21/2024

Sandvik Coromant is expanding operations in Oconee County, South Carolina. The $29.4 million investment will improve the company’s Westminster production facility.

View more industry news