Star AR Support Solutions
The Star AR solution is designed for ease of use. Customers may either rent AR glasses from Star Cutter or purchase their own set. When an incident occurs, an AR session is initiated through a service request and the connection made via wireless technologies. Connecting via a PC, the Star Cutter technician is able to see exactly what the operator is seeing on the machine, enabling remote training, immediate insight on machine tool issues, execution of simple maintenance tasks and assistance with applications setup.