END USER: Superior Drilling Products, (435) 789-0594, www.superiordrillingproducts.com. CHALLENGE: Without prior experience, program a multitask machine. SOLUTION: Using CAM software with online training resources and local support. SOLUTION PROVIDERS: CNC Software Inc., (800) 228-2877, www.mastercam.com; Remote Machine, (801) 942-2792, www.remotemachinecnc.com