Management

Manager's Desk: Time to awaken the shop

The Lean Journey

“I wish I knew then what I know now”. Who among us would disagree with that statement? Such is the case for so many things in life, and Lean is no different. As we all progress along our Lean journeys, we will sometimes pause and wonder why we didn’t see certain things as we do now. It’s important to remember that you can only make decisions based upon the data you have at the moment … so in other words, don’t beat yourself up because you only achieved “better” and not “best.” It is referred to as “continuous improvement” for that very reason – it’s a process, not a magic bullet, and it takes time to do right.

Manager's Desk: Smart phone policies for shops

Lead Angle: Are we near the peak?