Management

The results from a recent SME survey of parents about their views relating to careers in manufacturing showed there is not enough accurate information about the opportunities a manufacturing career offers.

In last month’s column, I discussed the value of communication between engineers and shop personnel. Here are some additional tips in that vein for engineers:

When a good customer requests a meeting at his place, I go. That happened recently, when our shop’s account manager accompanied me on a 20-minute trek to a customer’s new corporate headquarters for a meeting to review our contract and extend it a few years. The customer happens to be a large corporation, and our shop has a contract to exclusively manufacture certain products.

END USER: Kluba Machine LLC, (636) 390-4088. SOLUTION PROVIDER: CNC Software Inc., (800) 228-2877, www.mastercam.com. CHALLENGE: Improve cycle times and spindle uptime while maintaining part quality. SOLUTION: CAD/CAM software.

It’s fitting that “Technology” is part of Indiana Technology and Manufacturing Cos.’s name. In addition to providing a full slate of machining and assembly services, ITAMCO created what it says is the first industrial Bluetooth transmitter (called iBlue) and continues to develop a broad range of manufacturing apps for mobile devices and Google Glass. What's more, ITAMCO has produced a virtual manufacturing showroom and developed a manufacturing forklift simulator that allows users to interact with factory equipment using the MTConnect protocol, Autodesk Factory Suite, Unity 3D game development platform, Oculus Rift virtual-reality headset and Leap motion controller.

The majority of engineers I’ve worked with are solution seekers who usually go out of their way to make things easier for people working on their projects. However, as a result of the physical separation of engineering departments from machine shops, communication and feedback often suffer. Machinists who provide feedback to engineers help both groups work together more productively, and engineers would do well to spend time talking with shop personnel to determine what obstacles they face.

We’re getting lots of random requests for machined parts, and that segment of our business remains busy. One recent example was a business acquaintance of mine who contacted our shop requesting machining work. I had not seen him in a while and wasn’t up to date with his professional activities, but his parts request made it clear he was still freelancing some adventurous projects.

Value-added services shorten lead times and increase sales opportunities for parts manufacturers. The decision to bring traditionally outsourced services in-house can be an expensive and scary proposition—one with the potential to either transform a company or send it into bankruptcy. Yet that’s exactly what many manufacturing companies do, and often they are pleased with the results. That proved true for the four companies profiled in the following pages.