OMAX® Corp., a global leader in advanced abrasive waterjet technology, has increased the capacity of its state-of-the-art training center in Kent, Wash., to provide OMAX and MAXIEM® JetMachining® Center owners with enhanced resources for improved productivity and profitability.
As a key element of the company’s headquarters and manufacturing campus, the training center features a new technology classroom that supplements an existing equipment lab.
According to Dr. John Cheung, CEO and co-founder of OMAX, the company has always taken a comprehensive approach to helping customers utilize the full potential of OMAX or MAXIEM machines. And, through the training center expansion, Cheung's team can ensure customers continue to receive total training support even as the company experiences increased demand for its products.
“We design our equipment to cut virtually any material or part geometry with unmatched speed and accuracy, and our training programs help ensure our customers capitalize on those capabilities,” he said.
The new classroom provides additional space for training that takes customers step-by-step through the process of making parts, while also offering an overview of the company’s intuitive Intelli-MAX® Software Suite, which is said to speed up and simplify complex part production.
In the equipment training lab, customers receive hands-on experience on how to operate and maintain OMAX and MAXIEM machines for maximum performance. Customers use the company’s current technology to cut parts designed during the software portion of the training.
To complement its on-site training, OMAX offers several eLearning opportunities that include certified instructors hosting live and on-demand webinars, software and maintenance training videos, and tutorials available through the company’s online support site and OMAX and MAXIEM machine control units.
OMAX also offers software, machine operation and maintenance training at customer locations. This includes fee-based customized training where a training manager works one-on-one with a customer to determine the best training focus for meeting a specific production requirement.
On-site training at OMAX headquarters takes place monthly on a first-come, first-served basis. OMAX machine owners receive free training for as long as they own their equipment, while MAXIEM machine owners receive free training during their first year of ownership. For more information on OMAX and MAXIEM training, please visit www.omax.com/customer-training.
Related Glossary Terms
- abrasive
abrasive
Substance used for grinding, honing, lapping, superfinishing and polishing. Examples include garnet, emery, corundum, silicon carbide, cubic boron nitride and diamond in various grit sizes.
- abrasive waterjet ( AWJ)
abrasive waterjet ( AWJ)
System that uses high-pressure waterjets in combination with a slurry of fine abrasive grains to machine materials. See waterjet cutting.
