Success Packs

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GF Machining Solutions

Address

560 Bond St.

Lincolnshire

60069

IL

United States

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Phone

847-955-7177

Toll Free Phone

800-282-1336

Fax

847-913-5340

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November 12, 2021

Service Division With Tiered Subscription Service

GF Machining Solutions announces a relaunch of its Service division, rebranded as ‘Service + Success’, and introduces a powerful new service offering, in the form of a suite of customer-focussed Success Packs. The new Packs operate on a subscription basis and enable customers to access superior advisory and hands-on expertise, benefitting from GF Machining Solutions' expertise on-call and on-demand.

The Success Packs, available in the tiered levels Bronze, Bronze +, Silver or Silver +, are designed to improve machine lifecycles, maximise ROI, and offer a direct line to GF Machining Solutions experts, enabling customers to achieve their desired business growth and maximize their productivity goals. Each Success Pack is customized to a specific customer profile and offers benefits such as faster access to service, 24-hour machining and support helplines, remote assistance, maintenance and servicing as well as targeted support and consultations from experts.

Introducing Service + Success

Service + Success combines the proactivity and experience of GF Machining Solutions' trusted experts backed by latest intelligent Digital Solutions and hands-on interventions; providing customers purposeful and strategic advice regarding their business development needs and how they can best leverage GF Machining Solutions to meet their goals and objectives.

Ivan Filisetti, President of GF Machining Solutions, explains the radical new service shift:

“Markets and industries are moving away from the limitations of a product-centric model to a more dynamic, service-oriented model. Since 1802 we have kept abreast of customer demand, and provided industry with the very best products, backed by targeted, specialist expertise. Today, Service + Success represents the most innovative, efficient and modern way of servicing customers and anticipating their needs; we now are viewed as a true partner by our clients, whether it's in the realm of operational steering, advanced diagnosis, certification, upgrades, training, transformation or financial solutions. Our updated service offering, with tailored Packs, better suits customer needs and their desire for on-demand support and advice.”

Success Packs

Antonio Faccio, Head of Customer Services at GF Machining Solutions, adds: “The Success Packs have been conceived to guarantee the access and support customers' need to get the most out of assets today, while preparing for the challenges of tomorrow. The subscription service creates an enhanced customer experience based on convenience and customization, and represents a leap in customer proximity and reactivity. Being closer to our customers means we can respond even more swiftly and precisely to their demands and be a true partner in theirsuccess.”

Additional Products from GF Machining Solutions

MILL P 800 U S

The MILL P 800 U S features a torque-motor driven rotary/tilt trunnion-style table that contributes to the machine’s continuous full 5-axis simultaneous movement for smooth part surface contouring. The high-performance, high dynamic torque motor drives eliminate backlash (pitch and reverse errors…

CUT S 400 Dedicated

For faster, easier cleaning, the casting of the CUT 400 S Dedicated is designed so that tank water constantly runs down the interior sides of the work envelope, keeping them wet and preventing EDM residue from drying and hardening. This sticky residue also plays havoc with an EDM’s filter and drive…

My rConnect

Now, My rConnect is completely cloud-based, so as long as a computer is connected to the same network as their current GFMS machine, that machine is connected to My rConnect. However, GFMS machines that don’t have network access and are connected to the Internet can also use My rConnect.

CUT F Series

The CUT F 600’s intuitive Uniqua human/machine interface (HMI) delivers optimal functionality and ergonomics with a 19" vertical touchscreen, full keyboard and mouse. For the utmost compatibility, Uniqua supports legacy file types from various EDM manufacturers, and with offline and at-the-…

IWire

Featured on new GF Machining Solutions’ CUT P Pro Series wire EDMs, the iWire function works in tandem with the company’s Intelligent Spark Protection System (ISPS), both of which are part of the company’s Uniqua control.

CUT P 550 Pro Electrical Discharge Machine (EDM)

All CUT P Pro Series machines optimize production for electronics, automotive, medical and mold and die manufacturers with more than 600 pre-programmed cutting processes. On the CUT P 550 Pro, these cover a wide range of parts from less than 0.04" to 15.75" (less than 1 mm to 400 mm) in…

LASER P 400 Series and LASER S 2500 U

LASER P 400 Series Provides Precise, Compact Laser Texturing

As with all of GF Machining Solutions’ LASER machines, the LASER P 400 series offers repeatable high performance, consistent accuracy and unvarying quality. Fully digitized texturing makes it easy to texture, mark, engrave and add functional surfaces to parts, molds and dies, even when dealing with…

DMP Flex 350 Metal 3D Printer

The machine’s repeatability and top quality result from a pure atmosphere during printing, a consistently low-oxygen environment with fewer than 25 parts per million. This solution ensures excellent microstructures, very high material density and stable mechanical properties.

AgieCharmilles CUT P Pro Series/CUT X Series/FORM X 600/AC-FORM EDM

The AgieCharmilles CUT P Pro series of wire-cutting EDM machines is designed for increased productivity, always available and ideal for every application with the largest technology database. The series includes the CUT P 350 Pro, the 550 Pro and the 800 Pro with robust designs and intuitive HMI as…

Mikron MILL P 800 and 900

The Mikron MILL P 800 U S allows shops to machine components fully on a single machine and eliminate transfer-related part errors, along with stacked tolerances, for enhanced quality of finished parts. This scalable solution is perfectly suited for automation, with a smaller footprint compared to…